| dc.description.abstract | Humanitarian organizations operate within morally charged and resource-constrained
environments that require employees to demonstrate sustained emotional engagement
and psychological resilience. While existing research in humanitarian contexts has
predominantly emphasized adverse outcomes such as burnout and emotional
exhaustion, limited qualitative attention has been given to employees’ lived
psychological interpretations of purpose, meaning, and emotional engagement.
Addressing this gap, this study explores the psychological and emotional experiences
of employees working within a humanitarian organization, using Pure Hands
Indonesia as an in-depth qualitative case study. An exploratory qualitative case study
design was employed to examine how employees construct and sustain psychological
meaning within a mission-driven organizational environment. Data were collected
through six semi-structured interviews with full-time male staff members across
different organizational roles and analyzed using inductive thematic analysis. The
findings revealed three interrelated themes: (1) experiencing purpose and meaning in
humanitarian work, (2) emotional fulfilment, well-being, and sense of belonging, and
(3) emotional safety, support, and relational experience at work. Employees described
strong value congruence, identity-based motivation, and emotional affirmation derived
from perceived social impact. Supportive leadership, team cohesion, and
psychological safety further reinforced emotional sustainability and engagement. The
study contributed to the literature on meaningful work and prosocial motivation by
providing contextually grounded qualitative insights into how psychological and
emotional dimensions were constructed within an emerging humanitarian organization
in a developing context. | en_US |
