The Influence of Internal Communication and Workplace Environment on Employee Engagement (A Case Study at PT PLN [Persero] UP3 Yogyakarta)

Abstract

Employee engagement is becoming a focus in human resource management study. Employee engagement refers to employee willingness to work physically, cognitively, and emotionally during their performance. Internal communication and workplace environment help the organization increase the level of engagement. Therefore, the purpose of this research is to identify the influence of internal communication and workplace environment to employee engagement. This research used survey questionnaire in collecting the data. The research data collected from questionnaires distributed to 90 employees in PT. PLN (Persero) Yogyakarta Area and 42 questionnaires were returned to the researcher. SPSS Statistics 20 is used to calculate the data collected. In addition, multiple regression analysis used to predict and to estimate the relationship. The internal communication is measured by using the internal communication indicator by Altinӧz (2008). The workplace environment is measured by using Sedarmayanti‟s (2001). Then, the employee engagement is measured by using the short version of Utrecht Work Engagement Scale (UWES-9) by Schaufeli and Bekker (2003). The result showed that there is significant and positive influence of internal communication to employee engagement. It also showed that there is significant and positive influence of workplace environment to employee engagement. Thus, internal communication and workplace environment influence to employee engagement, simultaneously.