How Employee Engagement Will Lead To Performance: A Case Of Ibisma- A Non-profit Organization
Abstract
Employee engagement and its impact on organizational performance have received significant
attention over the past two decades. This research delves into the impact of employee engagement
and the performance of the non-profit organization IBISMA. It explores the various
organizational factors that influence and shape employee engagement. The research adopted a
qualitative research methodology. An inductive approach was employed to conduct interviews,
allowing for a deeper understanding of the factors that affect employee engagement. The
resulting data was then subjected to thematic analysis for further examination. The main findings
of the study reveal a clear understanding of employee engagement and its impact on the
performance of IBISMA. It has been identified in this research that, diminished levels of
engagement significantly impact employee commitment and motivation. Several factors
contribute to the observed decline in employee engagement, including job design, ineffective
communication practices, inadequate assessment and supervision methods, and insufficient
recognition-based rewards. Based on the findings above, suggested recommendations are made
in order to increase engagement at IBISMA through weekly strategic discussions, establish a
robust and consistent communication system, establish a reward and recognition system to
motivate and encourage work engagement, and establish a performance evaluation system for
better engagement.
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