Browsing Management by Author "Sution, Bung"
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EVALUASI KUALITAS LAYANAN PADA “SURYA YUDHA SPORT CENTER” DENGAN PENDEKATAN IMPORTANCE-PERFORMANCE
Sution, Bung (Universitas Islam Indonesia, 2017-04-10)The purpose of this study is to see how high the performance and interests of Surya Yudha Sport Center customer to the five dimensions of service quality consisting of physical evidence, reliability, responsiveness, ...