Browsing Management by Author "SAPUTRA, GIESKA TRISNA"
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CUSTOMER SATISFACTION TOWARD GRAB APPLICATION IN BALIKPAPAN
SAPUTRA, GIESKA TRISNA (Universitas Islam Indonesia, 2023-08-01)Currently, many people are familiar with e-commerce or online shopping platforms due to their convenience and speed. One of the examples is the Grab application. Behind the rapid development of e-commerce in Indonesia, ...