Browsing Faculty of Business and Economics by Subject "website design"
Now showing items 1-2 of 2
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EXAMINING STUDENTS’ PERCEPTION OF E-SERVICE QUALITY IN GO-FOOD SERVICE
(Universitas Islam Indonesia, 2023-04-06)Service quality is one of the biggest factors in determining consumer loyalty. The aim of this study is to analyze how the Go-jek service quality an influence customer satisfaction in shaping customer loyalty to the ... -
EXAMINING STUDENTS’ PERCEPTION OF E-SERVICE QUALITY IN GO-FOOD SERVICE
(Universitas Islam Indonesia, 2019)Kualitas layanan adalah salah satu faktor terbesar dalam menentukan kesetiaan konsumen. Tujuan dari penelitian ini adalah untuk menganalisis bagaimana kualitas layanan perusahaan Go-jek dapat mempengaruhi kepuasan pelanggan ...