Browsing Faculty of Business and Economics by Subject "quality of service"
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Pengaruh Sanksi Pajak, Kualitas Pelayanan, Probabilitas Audit dan Persepsi Penggunaan Uang Pajak Secara Transparan Terhadap Kepatuhan Wajib Pajak Orang Pribadi
(Universitas Islam Indonesia, 2017-02-20)This research aimed to analyze the factors that influencing tax compliance for individual. The independent variables used in this study were tax penalties, quality of service, probability being audit, perception of ... -
PERBANDINGAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA TAKSI BERBASIS TELEPON SELULER DAN APLIKASI BOOKING ONLINE
(Universitas Islam Indonesia, 2017-05-18)This research aims to know about the quality of service and customer satisfaction in taxi that uses a telephone call and taxi application booking online. Explains how big the quality of services and satisfaction services ...