Browsing Faculty of Business and Economics by Subject "Quality of Service."
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Pengaruh SOP Sebagai Acuan Kerja Perusahaan Terhadap Kualitas Pelayanan (Studi Kasus pada Provider GraPARI Telkomsel Kudus)
(UII, 2016)responsiveness, assurance, and empathy) to service quality and determine the dimensions - dimensions SOP most influential on the quality of service GraPARI Holy Telkomsel, using multiple regression analysis. The results ...