Browsing Faculty of Business and Economics by Author "Wilma, Scanles Fundy"
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Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan Jasa Pesan Antar Makanan di Yogyakarta (Studi Pada Perusahaan Start-Up Deliv di Yogyakarta)
Wilma, Scanles Fundy (Universitas Islam Indonesia, 2016-04-11)This article is the result of research that aim to evaluate the quality of SME services, Deliv, specialized on food delivery. This reserach used quantitative methods based on survey which aims to determine: (1) the influence ...