Browsing Faculty of Business and Economics by Author "Puspita, Hermin"
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Analisis Pengaruh Kualitas Jasa Pelayanan Taplus BNI terhadap Loyalitas Nasabah
Puspita, Hermin (UII Yogyakarta, 2005)Competition in banking is growing fast recently. This is based on the deregulation package done by the government. In Repelita IV, for the first time banking deregulation, which aim is to create new situation in Indonesia ... -
Analisis Pengaruh Kualitas Jasa Pelayanan Taplus BNI terhadap Loyalitas Nasabah
Puspita, Hermin (Universitas Islam Indonesia, 2005)Competition in banking is growing fast recently. This is based on the deregulation package done by the government. In Repelita IV, for the first time banking deregulation, which aim is to create new situation in Indonesia ...