Browsing Faculty of Business and Economics by Author "Kurniawan, Noval Dwi"
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Analisis Perbandingan Kualitas Pelayanan pada tempat Hiburan di Caturtanggal Depok, Sleman (Studi Kasus pada MovieBox Gejayan dan BlockBuster)
Kurniawan, Noval Dwi (Universitas Islam Indonesia, 2017-03-07)Quality of Service as a measure of how good a level of service capable of in line with expectations (expectations) customers. meaning that the quality of service is determined by the ability of the company meet the needs ...