Browsing Faculty of Business and Economics by Author "Kevin Ray Gusman, 13311492"
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Interaksi Antara Capability Operational Drivers dan Kepuasan Inovasi Layanan: Analisis di Hotel Budget Indonesia
Kevin Ray Gusman, 13311492 (Universitas Islam Indonesia, 2017-06-08)This study aims to determine the interaction between capability operational drivers and service innovation satisfaction at budget hotels in Indonesia. This research is a quantitative research. Data collection method is ...