Web-based Waste Bank Application Development

Abstract

Waste management remains a complex challenge in many communities, particularly in waste banks that still rely on manual recording systems. Conventional data processing frequently leads to several issues such as inaccurate records, risk of data loss, errors in deposit logging, delays in report generation, and lack of transparency in user transactions. These problems affect operational efficiency, limit access to information, and reduce public trust in waste bank management. Therefore, a technology-based solution is required to facilitate structured, efficient, and accessible management of waste bank data. This study aims to develop a web-based waste bank application to support administrators in managing user data, recording waste deposits, monitoring balances and transactions, and generating real-time reports. The application is developed using the Laravel framework, selected for its stability, strong security features, and reliable development support. The system development adopts the Waterfall model, consisting of requirement analysis, system design, implementation, testing, and maintenance stages. The system also utilizes Application Programming Interface (API) integrations to support specific digital functionalities and enhance system usability. In addition, the application interface is designed to be user-friendly and accessible for both administrators and waste bank users. System testing is carried out using two approaches, namely User Acceptance Testing (UAT) to ensure conformity between system functionality and user needs, and System Usability Scale (SUS) to measure the level of usability from the user’s perspective. The testing results indicate that the system operates effectively and meets the defined requirements. UAT results show that all key features are accepted and function as expected, while SUS testing produces a score of 65.95, indicating that the system has good usability and is feasible for implementation. In conclusion, the developed web-based waste bank application provides an effective solution for digital waste bank management. The system is expected to improve operational efficiency, minimize recording errors, enhance transparency, and support more modern and integrated waste management practices. Furthermore, the findings of this study are expected to contribute as a reference for future research and development of digital waste bank systems.