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An Analysis of Health Care Service Performance Toward the Customer Satisfaction at PKU Muhammadiyah Hospital in Yogyakarta
(UII Yogyakarta, 2004)
The rapid development in medical care technology has required the hospitals to provide better performance to their customers (the patients and families). It is what makes the competition in health care industry very intense. ...
An Analysis of Health Care Service Performance Toward the Customer Satisfaction At P.K.U. Muhammadiyah Hospital in Yogyakarta
(Universitas Islam Indonesia, 2004)
Monanda, Mirza. (2004). "An Analysis of Health Care Service Performance Toward The Customer Satisfaction at PKU Muhammadiyah Hospital in Yogyakarta". Yogyakarta: Management Department, Faculty of Economics, Islamic University ...