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    USULAN PERBAIKAN KUALITAS PELAYANAN MENGGUNAKAN METODE FUZZY-SERVQUAL (Studi Kasus: Ahass 2179 Panmas Motor) 

    Anita Rachman, 14522364 (Universitas Islam Indonesia, 2018-07-31)
    Kualitas layanan merupakan suatu yang harus diperhatikan khususnya pada industri jasa. Suatu perusahaan dikatakan memiliki kualitas layanan yang baik ketika perusahaan tersebut mampu memenuhi keinginan/harapan pelanggannya. ...

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    Author
    Anita Rachman, 14522364 (1)
    Subject
    Diagram Kartesius (1)
    Fuzzy-Servqual (1)
    Kualitas Pelayanan (1)
    ... View MoreDate Issued
    2018 (1)

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