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    ANALISIS PENGUKURAN TINGKAT KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DENGAN METODE SERVICE QUALITY (SERVQUAL) YANG DIINTEGRASIKAN DENGAN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) (Studi Kasus Pada Cafe Kopi Manao Cirebon-Jawa Barat) 

    Faisal Cahya Putra, 13522182 (Universitas Islam Indonesia, 2019-01-03)
    Di era globalisasi ini banyak sekali perubahan dan kemajuan yang terjadi dalam dunia bisnis dan juga persaingan bisnis semakin berkembang pesat. Tidak terkecuali bisnis dalam bidang kuliner. Dalam menghadapi persaingan ...

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    AuthorFaisal Cahya Putra, 13522182 (1)Subject
    Importance Performance Analysis (1)
    Kepuasan Pelanggan (1)
    Kualitas Pelayanan (1)Service Quality (1)... View MoreDate Issued
    2019 (1)

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