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    ANALISIS KUALITAS PELAYANAN TERHADAP PELANGGAN DENGAN METODE SERVICE QUALITY (SERVQUAL) DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) 

    MUHAMMAD RINO MUCHLISIN AKBAR, 13522195 (Universitas Islam Indonesia, 2018-05-08)
    AHASS Tamsis Jaya Baru didirikan oleh Benyamin Setiawan pada tahun 2004 yang berlokasi di Jalan Taman Siswa No.126, Yogyakarta. Ketatnya persaingan dalam industri jasa khususnya jasa bengkel motor saat ini mengalami ...

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    Author
    MUHAMMAD RINO MUCHLISIN AKBAR, 13522195 (1)
    Subject
    Importance Performance Analysis (1)
    Kepuasan Pelanggan (1)
    Kualitas Pelayanan (1)
    Service Quality (1)
    ... View MoreDate Issued2018 (1)

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