Browsing Industrial Engineering by Subject "Sentiment Analysis"
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Customer Experience and The Impact Towards Customer Perception in Indonesian Telecommunication Company Using Twitter Sentiment Analysis: PT. Smartfren Telecom, Tbk. Case Study
(Universitas Islam Indonesia, 2023)onsumers of telecommunications are growing, and 97% of all users are assigned to prepaid cell plans. Moreover, social media is utilized by marketers and salespeople to connect with and reach their target clients, because ... -
Determination Of Product Features Using Kano And Sentiment Analysis Method Case Study: Reverse Vending Machine
(Universitas Islam Indonesia, 2021-02)The Sustainable Development Goals are having much impacts to the world, as they aim to make the better world. A circular economy was introduced to reduce waste by reproducing it to become new product. One of the wastes ...