Browsing Industrial Engineering by Subject "By Importance And Performance Analysis"
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Analyzing Hotel Service Improvement Strategy By Importance And Performance Analysis
(Universitas Islam Indonesia, 2008)Hotel numbers in Balikpapan city as one of development city in Indonesia has increased rapidly about 25% from 2005 to 2007. This fast indented to support the preparation of Balikpapan as the hometown of National Sports' ...