| dc.description.abstract | Relational View is a theory which assume that valuable, rare, inimitable, non-
substitutable resources are available only in a collaborative network, where
complementarity among resources is the key to gain competitive advantage. This
research was trying to answer one of the theoretical issues that in a long period of time,
a collaboration will face threats that are caused by opportunistic behavior among
collaborative partners, where the management of each company may limit resource and
information sharing to get maximum relational rents. This behavior was proven
counterproductive for any cooperations and alliances. In the research model, we put
management commitment as one of the antecedents to answer this gap, together with
customer and supplier collaboration as external parties who own complementarity
resources. This research also involved organizational agility and innovation performance
as consequences, because it was held during the crisis caused by Covid-19 Pandemic,
where flexibility and speed were needed to survive. The respondents are 201 leaders of
tour operators in Central Java and Yogyakarta who suffered negative impact from the
crisis. The result showed that innovation performance was affected positively by
customer and supplier collaboration, also management commitment, and organizational
agility. We also found that management commitment was not affecting organizational
agility, which will be interesting for further research. The finding contributed both to
science and managerial implementation. | en_US |
