| dc.description.abstract | Risk management, which is essential to completing a project and business activities
inside a company includes inside risk assessment. This research will be focused on risk
assessment and preventive action in PT. PLN ULP Kendal, which is a distribution department
that distribute electricity to the customers based on their specifications, amounts, and their
needs. PT. PLN ULP Kendal include in a large scale of company that involved huge amount of
process occurred in the distribution process of electricity to the customer. Therefore, there must
be several risks that might be occurred because every process will face risks that could present
threats to its success. For this undergraduate thesis, House of Risk method was chosen because
this method combined two integrated model between Failure Mode Effect Analysis with House
of Quality. Therefore, this method not only analysed the risk by categorized the risk into the
events and agents, but also prioritized the risk to be further solved by the proposed preventive
mitigation action with specific and comprehensive analysis with two phases. From those
method that has been applied and calculated, the results reveal 13 risk events and agents and 7
preventive mitigation action to solve the priority risk agents based on the result of House of
Risk phase 2. | en_US |
