Browsing by Author "Putra, Gilang Wahyudhi"
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Evaluasi Kualitas Layanan E-Ticketing PT Kereta Api Indonesia
Putra, Gilang Wahyudhi (Universitas Islam Indonesia, 2016-02-11)The purpose of this study was to determine the factors that lead to e-ticketing customer satisfaction PT Kereta Api Indonesia, to determine the level of customer satisfaction of e-ticketing PT Kereta Api Indonesia, to ...