Browsing by Author "Osmond Bramono, 98311424"
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The Analysis of BPR Customer Service Quality Towards the Buying Decision of Product of BPR Shinta Daya Kalasan Yogyakarta
Osmond Bramono, 98311424 (Universitas Islam Indonesia, 2005)In the BPR business competition recently, the customers' satisfaction becomes the main priority in the level of customers' necessity and expectation, hence the hospital has to consider the things, which are considered ...