Browsing by Author "Ir. Hartomo Soewardi, M.Sc., Ph.D"
Now showing items 1-2 of 2
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COVERANALYSIS OF CUSTOMER SATISFACTION IN THE COMPETITIVE BANK: TAGUCHI SIGNAL-TO-NOISE RATIO APPROACH
Kanty Jefinally Nattadatri, 13522226 (Universitas Islam Indonesia, 2018-04-20)This research presents an investigation about the level of customer satisfaction at the selected bank in Indonesia on basis five dimensions of service quality. They are reliability, responsiveness, assurance, empathy, and ... -
DEVELOPMENT OF THE OPTIMUM COMPOSITION OF ORGANIC LIQUID FERTILIZER USING TAGUCHI METHOD
Raizsa Laksmita, 13522169 (Universitas Islam Indonesia, 2018-03-13)Abstract— Organic Liquid Fertilizer is a liquid made from the decomposition of organic material such as plant residue and animal waste in which its content consists of more than one nutrients. The advantages of this ...