Browsing by Author "Fatmah Kharima Ramadhan Merukh, 15311015"
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PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS KONSUMEN MASKAPAI PENERBANGAN CITILINK DI YOGYAKARTA
Fatmah Kharima Ramadhan Merukh, 15311015 (Universitas Islam Indonesia, 2019-06-25)This study discusses the effect of service quality towards customer loyalty which is mediated by the price and brand image offered by Citilink in Yogyakarta. In this study there are four variables, namely: Service Quality, ...